F.A.Q.

UPS FAQ

Welcome to Unlimited Power Solutions, LLC FAQ page where we answer questions about UPS batteries, maintenance costs, contracts and more. If you would like to speak to a live person about your particular power requirements, please call (603) 545-1410.

How often should we check that the batteries are working properly?
Battery manufacturers recommend quarterly testing. In my experience, depending on the age of the batteries, semi annual load testing is sufficient. If you should have any other questions please fill out our contact form or call (603) 489-5214.
What should I do if the batteries are smoking or smelling?
Put the UPS in maintenance bypass, shut it down and call us immediately at (603) 489-5214.
Can I call you at 3 in the morning if there is an emergency?

Absolutely. We provide 24/7 emergency New England UPS service. If you should have any other questions please fill out our contact form or call (603) 489-5214.

How long do batteries typically last?

Batteries last 3-5 years. There are some factors that determine their longevity, such as temperature and the amount of discharges. If you should have any other questions please fill out our contact form or call (603) 489-5214.

Do you sell batteries?

Batteries are our main focus. We can provide replacement batteries that are identical to the batteries currently in your UPS. If you should have any other questions please fill out our contact form or call (603) 489-5214.

Do our systems need to be taken offline during maintenance?

No. Depending on the battery cabinet and accessibility to the batteries, we can do all of our load testing with the UPS online.

How much does a typical service call cost?
A typical service visit during normal business hours is $500-$900 for non contract customers. Off hours emergency service is approximately $700-$1000, depending on your location. If you should have any other questions please fill out our contact form or call (603) 489-5214.
What do you recommend for a maintenance schedule?

We recommend at least 1 preventative maintenance visit per year and two (2) battery preventive maintenance visits per year. The reason for the two battery PM’s is that the batteries are the weakest link in the UPS.

Do you offer discounts for long term contracts?
Yes, we offer discounts to customers that agree to three or more years for service contracts. If you should have any other questions please fill out our contact form or call (603) 489-5214.
What is the average life span of a ups?
The average lifespan is 12-18 years. Some will maintain their reliability for longer, but you risk the availability of parts for the older machines. If you should have any other questions please fill out our contact form or call (603) 489-5214.
What will new batteries cost me to replace?

That is very hard to generalize. There are many different manufacturers and models of UPS batteries. If you should have any other questions please fill out our contact form or call (603) 489-5214.

Can I use car batteries?
No. UPS batteries are charged differently than your car battery. If you should have any other questions please fill out our contact form or call (603) 489-5214.